Privacy Policy
Statement regarding the policy on privacy
Information gathering
Client information is gathered through many channels, including Email, Phone, Contact Us, and Order Form. The privacy policy established by WTC protects this information. Client information is protected and not divulged, exchanged, or traded with external service providers.
Initially, we request clients’ personal information, including their name, company name, billing address, email address, secondary email, phone and fax numbers, order details, and place of residence. Some of this information is optional. In addition, we require the details outlined in the creative brief to commence work on your order.
Furthermore, gathering information encompasses gathering subjective viewpoints on grievances, expressions of gratitude, and remarks concerning the goods.
The technical data gathered and logged consists of your IP address, browser version, operating system, and your visit’s exact date and time. Google Analytics or a comparable application or service facilitates data collection.
Use of Collected Data
Primarily, the data we gather enables us to precisely comprehend your specific product requirements and any unique specifications you may have. Additionally, the billing information is vital for facilitating the payment procedure.
The email addresses are utilized for communicating the status of orders, receiving comments and opinions, and delivering the completed product.
Additionally, we may dispatch email notifications regarding website updates, promotional deals, the introduction of new products/services, and the latest developments in the sector.
This data also enables us to enhance our marketing methods and establish a record of our top-selling products.
Payment Privacy
Confidentiality
We prioritize confidentiality and are committed to safeguarding our clients’ information without compromise.
We utilize your personal information to provide adequate contact channels for seamless coordination throughout the order process. Hence, your details, such as your name, billing address, email address, telephone number, fax, etc., are regarded as secret and stored in a secure place. This location may only be accessed by authorized individuals, ensuring the safety of your information and minimizing the risk of theft or hacking. We guarantee that your personal information will remain confidential and not be disclosed to any external entity unless you authorize it or we are legally compelled to do so.
